CRM Award

 

AXA
William Sparkes

AXA Insurance is one of Ireland’s leading personal lines direct insurers, focusing on motor, home and commercial. AXA has highlighted the issue of road safety by sponsoring road safety TV campaigns. Its 46 branches throughout Ireland give local access to many of its customers. In many ways AXA is an integral part of the community and its local knowledge helps it to provide the most appropriate products. With over 900 employees and 25% market share, AXA is a trusted market leader, proud of how it employs the best people to provide confidence, value and superior service to its customers.

Bank Of Ireland Global Markets
Andrew Hearnden

Bank of Ireland Global Markets offers a comprehensive range of award-winning treasury products and services and is recognised as Ireland’s leading treasury services provider. Its customer base ranges from major multinationals through to fast growing companies, across Ireland, Britain and the US. The business has developed a customer-focused, strategic marketing capability, which is now driving its overall business strategy, and its primary focus is to help customers to manage risk, using innovative products tailored to their business. It can handle all customers’ treasury management needs from currency, interest rate and international trade risk management to treasury investment solutions and global payments.

GE Money
Sara Erkissen

GE Money employs almost 500 people in Ireland and is one of the country’s leading providers of personal, auto and commercial finance, offering specialised financing and services such as loans, mortgages, hire purchase, and leasing to individuals and businesses. Headquartered in Dublin, the company services customers through regional sales centres and extensive dealer and partner networks. It is part of General Electric, voted the World’s Most Admired Company in 2007 by Fortune Magazine, with $150 billion in assets, and which trades in 47 countries. GE Money Ireland operates a sophisticated CRM model to accurately target and serve specific market segments.

Nokia Ireland
Maeve McCarey

Founded in Finland in 1865, Nokia is today the world’s largest manufacturer of mobile phones, employing 112,000 people in 120 countries, and with its sales are in excess of €50 billion. Nokia Ireland had been involved in technical and business consulting since 1996 in terms of application development, industrial development, commissioning, optimization, maintenance, and servicing of complete solutions for mobile and fixed network infrastructure for telecom providers based in Ireland. Since 2000, when it assumed responsibility for local sales, Nokia Ireland has become a very efficient and profitable business, steadily growing its sales revenues and headcount.

O2
Maria O’Dowd

O2 Ireland is a leading provider of mobile services, offering communications solutions to 1.6 million customers and corporates. It has offices in Dublin, Cork and Galway as well as a Customer Care Centre in Limerick and a workforce of over 1,700 people. O2 is a wholly-owned subsidiary of Telefónica SA. O2 and Telefónica bring together two strong, successful, growth-orientated companies, creating a strong pan-European and global telecoms player. The combined entity is second largest global wireless operator outside of China, with more than 116 million mobile customers. O2 has built a track record of operational delivery and a strong brand.


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